Certified Professional Contract Manager (CPCM) 2025 – 400 Free Practice Questions to Pass the Exam

An express warranty is characterized by a clear and specific promise made by a seller regarding the quality, capabilities, or performance of a product. This warranty can take the form of a written statement, which provides customers with assurance that the product will meet certain specifications or standards. When a seller articulates these promises explicitly, either in writing or verbally, it becomes a binding aspect of the sales transaction, offering protection to the buyer if the product fails to meet the stated conditions.

The nature of express warranties typically distinguishes them from implied warranties, which are not explicitly stated but are legally presumed to exist based on the nature of the transaction and the expectations of the parties involved. In this context, written statements serve to reduce ambiguity and establish a more reliable expectation for consumer behavior, thereby enhancing trust between sellers and buyers. A verbal guarantee, while it can be considered an express warranty, does not offer the same level of documentation and assurance as a written statement.

Overall, a written statement regarding product performance encapsulates the essence of an express warranty, as it provides clarity and a foundation for recourse if the product does not conform to the promised attributes.